What should I do if I didn't receive any earnings after completing a survey from Smart Web?


Surveys are not credited in situations like: use of VPN, hasty, linear or inconsistent in the answers.

Other possible causes may be the following:

  • the completed survey was a test/demographic survey, to increase your exposure to our partner's survey inventory;
  • the survey’s beneficiaries were looking for another respondent profile and you werescreened out;
  • You finished the survey but the answers did not pass the validation checks made by the beneficiaries of the survey.

Also, keep in mind that if a paid survey is available at that point in time, the demographic questions will be inserted at the beginning of the paying survey, before the actual survey questions.

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