How do I submit a bug report?

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If something goes wrong with WowApp, you can submit a bug report by following these easy steps.

 

To report a bug from the Windows or Mac WowApp application:

  1. Go to Help from the menu on the top of the app.
  2. Click on Send Bug Report / Feedback…
  3. Choose the option that best suits your situation:
  • select Send Bug if you found a bug in the app/something is not working right;
  • select Send Feedback if you want to tell us something (your positive feedback or an improvement idea).
  1. Fill in the required fields and hit Send.

 

To report a bug from the Android or iOS WowApp application:

  1. Open WowApp.
  2. Tap on the More icon.
  3. Scroll down and tap on Send Feedback.
  4. Then choose the option that best suits your situation:
  • select Report a problem if you found a bug in the app/something is not working right;
  • select Send general feedback if you want to tell us something (your positive feedback or an improvement idea).
  1. Fill in the required fields and hit Send.

 

Alternatively, you can report a bug from the WowApp website:

  1. Go to the WowApp website.
  2. Sign in with your credentials.
  3. Click on SUPPORT from the main menu.
  4. Then click on Send Feedback.
  5. Fill in the Summary field with a brief title for your problem.
  6. In the Feedback type field, please make sure to select the option that best suits your situation:
  • select Report a problem if you found a bug in the app/something is not working right;
  • select Send general feedback if you want to tell us something (your positive feedback or an improvement idea).
  1. In the Description field, give a detailed description of the bug you found. The more specific your description is, the easiest it is for us to reproduce it and fix it.
  2. Finally, click on the Send button.
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